HD2- problems with proximity sensor

philtrick · November 19th, 2009, 10:47 AM

Hi,
I know this phone is brand new, but does anyone know if there is a way to adjust the proximity sensor. It's proving a problem for my wife who uses the phone. When she's on a call the phone is proving a bit intermittent in sensing she's holding it to her ear. Hence being a capactive screen, when her cheek brushes the screen the other caller either hears DTMF or gets cut off by it touching the end call.

I was watching her use the phone and the screen was de-activiting (correctly going blank) for part of the call then coming back on, this would happen several times during one call.

Can I assume my wifes head is therefore hollow, or do I have a metal plate in mine?

Previous Nokia 5800 had no such problem.

Phil

madindehead · November 19th, 2009, 02:48 PM

Quote:

Originally Posted by philtrick

Hi,
I know this phone is brand new, but does anyone know if there is a way to adjust the proximity sensor. It's proving a problem for my wife who uses the phone. When she's on a call the phone is proving a bit intermittent in sensing she's holding it to her ear. Hence being a capactive screen, when her cheek brushes the screen the other caller either hears DTMF or gets cut off by it touching the end call.

I was watching her use the phone and the screen was de-activiting (correctly going blank) for part of the call then coming back on, this would happen several times during one call.

Can I assume my wifes head is therefore hollow, or do I have a metal plate in mine?

Previous Nokia 5800 had no such problem.

Phil

The proximity sensor only works on the distance to your head, or hand, or whatever you hold close to it during a call.

Even if your wife's head was hollow, that wouldn't even affect it.

Not sure what could be the problem. Try hard resetting the device. It might fix it. Usually fixes most problems.

tonywheeler · November 20th, 2009, 04:39 PM

No issues with mine at all. It changes from screen off (near head) to back on almost straight away when I take it away from my ear and a call.

Tony

fards · November 20th, 2009, 05:02 PM

is she moving it away from her ear at all?

November 19th, 2009, 10:47 AM	#1
philtrick New Member My Device: HTC HD2 Join Date: Nov 2009 Posts: 7	HD2- problems with proximity sensor Hi, I know this phone is brand new, but does anyone know if there is a way to adjust the proximity sensor. It's proving a problem for my wife who uses the phone. When she's on a call the phone is proving a bit intermittent in sensing she's holding it to her ear. Hence being a capactive screen, when her cheek brushes the screen the other caller either hears DTMF or gets cut off by it touching the end call. I was watching her use the phone and the screen was de-activiting (correctly going blank) for part of the call then coming back on, this would happen several times during one call. Can I assume my wifes head is therefore hollow, or do I have a metal plate in mine? Previous Nokia 5800 had no such problem. Phil Share Share this post on Digg Del.icio.us Technorati Twitter

November 20th, 2009, 04:39 PM	#3
tonywheeler New Member My Device: HTC Touch HD Join Date: Aug 2009 Location: Watchfield, UK Posts: 6	No issues with mine at all. It changes from screen off (near head) to back on almost straight away when I take it away from my ear and a call. Tony Share Share this post on Digg Del.icio.us Technorati Twitter

November 20th, 2009, 05:02 PM	#4
fards Senior Member My Device: HTC Lenny Da Lion Join Date: Aug 2009 Posts: 147	is she moving it away from her ear at all? Share Share this post on Digg Del.icio.us Technorati Twitter

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Problems with downloading files	uno	About HTCPedia.com	70	May 15th, 2010 07:31 PM
Problems intalling Rom	tino	T-Mobile Touch Pro2	14	November 26th, 2009 01:18 PM
Internet connection problems	mat1986	HTC Touch Diamond2 (Topaz)	1	November 14th, 2009 04:29 AM
Wifi Problems (Verizon TP 2)	bjoss	HTC Touch Pro2 (Rhodium)	1	October 23rd, 2009 02:25 PM
Vibrating Problems	ehoke	HTC Touch Diamond	1	September 25th, 2009 04:29 PM